Shipping & Delivery policy
Effective Date: 1 September 2025
At The GameDay Dog, we want to get your pack’s gear as quickly and reliably as possible. Below are the details of our shipping practices:
Processing Time
- Orders are processed within 1-2 business days after purchase.
- Orders placed on weekends or holidays will ship on the next business day.
Delivery Estimates
Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.
Shipping Carriers
We primarily ship with UPS, USPS, and FedEx, and we’ll always select the best carrier to ensure timely delivery.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package from our door to yours.
Shipping Restrictions
- At this time, we only ship within the United States (including Alaska and Hawaii).
- We cannot ship to P.O. boxes, APO, or FPO addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@thegamedaydog.com within 7 days of delivery. We’ll work quickly to resolve the issue with a replacement or refund.
LEGAL NOTICES
Transfer of Risk & Title
All items purchased from The GameDay Dog are made pursuant to a shipment contract. Risk of loss and title for products pass to you upon our delivery to the carrier.
Carrier Delays & Force Majeure
The GameDay Dog is not responsible for delays in delivery caused by carriers, weather conditions, natural disasters, or other events outside our reasonable control.
Address Accuracy
It is the customer’s responsibility to provide a complete and accurate shipping address. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.
Limitation of Liability
Our liability for any loss, damage, or delay in shipment shall not exceed the purchase price of the products.
Compliance with Laws
All shipments are subject to applicable laws, regulations, and carrier requirements.
